Case File

SRM0004

Malawi National Registration and Identification System

Status:Closed
Country:Malawi
Requestor(s):Confidential
Synopsis of Issues Raised:

The Requester alleges a number of serious acts and misconduct committed by government officials, stakeholders, and UNDP project implementation staff against Registration Officials. Specifically, that Registration Officers conducting project activities were not properly paid, improperly dismissed, treated unprofessionally, and jailed for no proper reason.  The Requester is seeking both SECU and SRM options.

Back to registry Back to registration card

Intake Phase

Item Date Comments Documents
Step 1
Registration 2017-10-09

Initial Response Phase

Item Date Comments Documents
Step 2
Assessing Eligibility of Request

Eligibility determination to be made upon confirmation of Requester's interest in pursuing the SRM, following SECU's Compliance Review.
Step 3
Assigning Responsibility for Response

Stakeholder Engagement Phase

Item Date Comments Documents
Step 4
UNDP Response
Step 5
Seeking Solution(s)
Step 6
Implementing Solution(s)

Monitoring Phase

Item Date Comments Documents
Step 7
Monitoring & Documenting Results

Final Phase

Item Date Comments Documents
Step 8
Closure and/or Referral of Case

Current case status

01.
Registration
Intake
Phase
02.
Assessing Eligibility of Request
03.
Assigning Responsibility for Response
Initial Response
Phase
04.
UNDP Response
05.
Seeking Solution(s)
06.
Implementing Solution(s)
Stakeholder Engagement
Phase
07.
Monitoring & Documenting Results
Monitoring
Phase
08.
Closure and/or Referral of Case
Final
Phase

Current case status

Intake
Phase
01.
Registration
Initial Response
Phase
02.
Assessing Eligibility of Request
03.
Assigning Responsibility for Response
Stakeholder Engagement
Phase
04.
UNDP Response
05.
Seeking Solution(s)
06.
Implementing Solution(s)
Monitoring
Phase
07.
Monitoring & Documenting Results
Final
Phase
08.
Closure and/or Referral of Case