Registration Card
SRM011
Project Details:
Atlas/Project #
Project Risk Category
-
Unknown
Implementing Partner
Financial Information
Country
Syria
Project Name:Solid wastes and debris management
Date Complaint Filed:Monday, January 29, 2024
Date Complaint Registered:Tuesday, January 30, 2024
Project Description:
The project will support improving hygiene conditions through supporting solid waste collection and removal in targeted Governorates.
Requestor(s):Confidential
Summary of Issues Raised:
The complaint concerns a debris removal, cash-for-work program in Aleppo. The complaint alleged that workers were not provided with contracts; wages were below the required minimum wage; and that payments were repeatedly more than one month late. The complainant also raised concerns about reprisal, specifically loss of work opportunities, for workers who raised concerns about contract and payment issues.
UNDP Response:The Stakeholder Response Mechanism at headquarters (SRM/HQ) was provided with a summary of the complainant’s concerns and the request to engage the Syria Country Office (CO) through the Social and Environmental Compliance Unit (SECU). The SRM/HQ then consulted with the Syria CO to raise the concerns and explore possible responses. The CO committed to clarify the terms of the cash-for-work program for all participants in writing, and to continue working to achieve timely payment, given the constraints on cash payment systems in Syria.
News and Updates:
None